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Issues on Tapjoy Offers

Are you having issues in receiving the prizes for completing any offer from Tapjoy in one of our games (8 Ball Pool or Agar.io for example)?

These promotions are usually created by other companies and since we don´t always have access to their information, we always advise our players to contact the company that created the promotion.

The easiest way to contact them is by scrolling down on the offer wall and you will see "Missing Credits?" at the bottom. If you click this, you will get to the list of all offers completed and pending.

If you still can't contact them, please visit their support page at http://tapjoy.force.com/ 

You need to also send them proof of completion in order for them to verify eligibility.

If, for some reason, you still haven't receive the prize, please contact us with all the emails exchanged between you and Tapjoy, and we will help you as best as we can. :)

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