If new features are released, sometimes they're not released for everyone at the same time.
In order to test things out and make sure everything is working fine, we require some tests first. Because of this, you might not yet have access to a specific new feature that, for example, your friend might have.
This is an automatic thing, that cannot be activated or deactivated manually, and it is usually related to specific metrics or statistics on the player's account.
Another reason why some players have different features is because they are using a Beta version of the game.
Check this page to have more information about it: Beta Tests - How it works and how you can sign up?
We really ask for your patience and understanding in case you are one of these players. And do not worry, we will inform you when our a update comes out!
I don’t see anything that is close to my problem .
I should be getting 100 free coins every 3 hrs. And it’s reduces yo 50 . Everyone in my club is having this problem also some of my coins disappeared one member had a million disappear when she tried to play in Shang. No player ever came up so she backed out of the game and lost a million. In my case even the 50 is not added to my total , when I take the coins .
How to chat with agents
Gimana caranya pulihkan koin saya di akun facebook
Having trouble getting coins in my club and will an agent answer or contact by email?
My Huawei phone can't upgrade the 8 Ball pool, now can't play
And you know and I know it thanks a lot merry Christmas
Game problems mainly with the points to get a ring and my winnings from the games won for my league and club do not add up. I honestly have not done anything wrong to happen to me what is happening to me now with the points and earnings because I buy all the pool passes tomorrow I am going to buy the new one and just like this my account does not seem fair I cannot risk my account and I would like you to be able to help me solve and solve my problem of my account
I don't have a pool pass, but have a mission that I've completed but can't get rid of, how do I get rid of it to move on and enjoy the game. I have spent enough without buying pool pass. I also have an advertisement stuck that pops up for no reason and ends game, it's an advert for making clothes smell for longer
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