Coin Balance Issues
8 Ball Pool is currently experiencing occasional delays to the crediting and updating of coin balances as we are working to improve our systems.
In the first instance of a missing coin balance or match result not being credited please refresh the page.
If the issue persists, please clear your browser cache and cookies and then refresh. This will solve the issue in the majority of cases. You can do it here: https://miniclip.zendesk.com/entries/24653967-Troubleshoot-Missing-Items-Awards-and-Games-Not-Loading
We thank you for your patience in this. If you have not received your coins after a full 24 hours please don't hesitate to contact our support team who will be more than happy to assist you.
Your coins are not lost but are being held on our server until we can update your balance.
Thank you for understanding.
Have a great day and enjoy playing our games!
In the meantime, you can watch Big Rob doing the maintenance: