If you're having trouble completing a purchase in the game, it might be due to a few possible reasons:
Common Issues:
- Billing is unavailable due to account settings
- Payment declined or blocked by your provider
- API or store-related errors (e.g. "fatal error" messages)
Unfortunately, these issues are often outside our control and may be tied to platform limitations or country-specific legislation.
Try Our Official Web Shop Instead
If you can’t complete a purchase in the app, the 8 Ball Pool Web Shop is a safe and easy alternative.
- Works in more countries
- No app store restrictions
- More payment options, including PayPal, Google Pay and RAZER GOLD
- +15% more currency and minigames on every purchase
- Exclusive Web-Only deals
- Fast, secure, and direct delivery to your account
You can access it at https://8ballpool.com/en/shop
All you need is your Facebook, Google, Miniclip ID, or Unique ID to get started.
Login
You can log in with Unique ID or you can use Facebook, Google, or Miniclip ID.
All you have to do is click the blue button in the top right corner which says "Login”.
Pro tip: You can log in with a friend’s Unique ID to surprise them with a gift!
VIP Multiplier:
The VIP multiplier will be added to the shop as soon as you login. The amount of Coins and Cash change depending on your VIP level. The same will apply to the VIP points received.
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