Sometimes, due to some particularly annoying issue that you might experience, you may feel the need to open a ticket in our system.
If an especially rough or vulgar language is used, this will make it harder for us to assist you. This is due to the fact that it will delay our answer since your ticket might be flagged and even a suspension may occur.
We understand players may feel aggravated regarding some issues, but we are dealing with many different customers and we really try to help, so we appreciate that the players are polite, because it helps us help them faster!
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