Video Ads related Issues (FAQs)

• I didn’t receive video offers

These promotions are created by 3rd party (Non-Miniclip) companies and we have no control over. We don’t know when and who receives those offers, but we hope you will start to receive those offers soon. Have a bit of patience.

• I watched the video but didn’t receive my reward

It can take up to 24h to receive the reward. So, we ask you to have some patience and ask you to try the following:

1. Log out and log in again
2. Wait 24h
3. Make sure you keep your device and game version up to date