Fun and fair play are very important to us and we want our players to really enjoy our games to the fullest! Rising in the ranks of Soccer Stars is a great challenge for the most dedicated players and we want you to be able to do so without being concerned with players, who resort to exploits.
Although perhaps fun for the exploiter, these impact everyone’s fun and fair gaming experience and is not something we like or will tolerate.
We have been paying close attention to our players’ feedback and reports through our support channels and community pages.
We’ve been putting a lot of time and effort into improving our Fraud Detection System so that our players can continue having a great experience in our games!
As before, accounts found to not be following our Terms & Conditions will continue being reset to level 1, removing all illegal currency and items (Teams, Formations) that were received from the exploit.
We believe in fair and fun play for all, and cheating is neither fair nor fun.
Feel free to check our Terms & Conditions at https://bit.ly/2mfPM3I and get in touch with our Player Experience team (https://bit.ly/2N4pcWh) should you need further support. All good? See you on the (Fair) Playing Field.