Once in a while, your game gets stuck on the loading screen and you don't know why? All other apps or games are running without any issue? Maybe your issue is related to your mobile network. This is very common for T-Mobile users.
Try this small troubleshooting maybe it will help you:
- Go to Settings > Connections > Mobile Networks > Access Point Names... Tap the existing entry to open it and screenshot or make a note of the settings.
- Go back to the previous screen, Access Point Names... click ...Add and give it whatever name you want. Mimic the settings you took note of but change APN Protocol & APN Roaming Protocol to IPv4/IPv6. Tap the 3 vertical dots at the top and hit save. Now select your newly created Access Point, your service should disconnect then reconnect.
- Exit the settings and launch the game while on mobile data and you should be able to connect.
If this helps you feel free to leave a like on the page, also, very important this DOESN'T apply for all the loading screen situations. Maybe your issue is related to something else and in that case, feel free to contact us.