Cheaters, Hacks and Mods. How do I report suspicious activity? 🕵️‍♂️

Hi all!

Here at Miniclip, we solely believe that the best experience is the most fun experience, especially in-game!

We also know that such experience can be ruined by players, who do not follow our fair-play guidelines as well as our Terms and Conditions. ☹️ 

We understand that it is really frustrating to play against someone, who you believe is a cheater. But worry not, as we are always looking into accounts from players who show abnormal in-game activity. You can rest assured that measures will always be taken in accounts, who do not comply with our Terms and Conditions as we want to make sure that every player has the best online experience they possibly can.

On the other hand, if you just got hold of information in the form of video or even screenshots about what you believe is a non official version/mod/hacking tool used in any of our games, please report it directly to us so that we may investigate it further.

This way we can always keep our games fair and fun for everyone! 

You can report your findings (please always attach screenshots, videos and if possible URLs) to the Player Experience Team.

Kindly notice that reports based on player's Unique IDs only will be overlooked. Always make sure that you're reporting with the requested additional information so that we can act more swiftly.

8 Ball Pool:

Remember that you can report players directly from the game. All you have to do is go to the players profile and select the (...) button below their profile picture.

Thank you so much for your cooperation and for the effort of keeping our games safe!😉