Alex

  • Total activity 66
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Activity overview

Latest activity by Alex
  • Alex created an article,

    *NEW* Trophies and the Trophy Road (8 Ball Pool Beta)

    Hi guys! We're introducing our new feature: Trophies to 8 Ball Pool in our Beta program! Some of our lucky beta testers will have both the Trophies and the Trophy Road already available in their ga...

  • Alex created an article,

    Pool Pass - Duplicated Purchase

    Hi all, We are aware of an issue where some players are receiving a pop-up offering the chance to purchase the 2020 Gala Season Pool Pass, even for players who have previously purchased it. We advi...

  • Alex created an article,

    Seasons and Season Passes (8 Ball Pool)

    Hi everyone! Season Pass is one of the most exciting features in our 8 Ball Pool game. And it's also unique. Why? Well because just like Seasons, it comes and goes. That's why you need to make sure...

  • Alex created an article,

    How do I create a new 8 Ball Pool account?

    Hi guys! Want to start fresh in 8 Ball Pool because your statistics are not the best? Got tired of your old account and feel like having a fresh new beginning? Unfortunately, you can no longer rese...

  • Alex created an article,

    Can I ask for a Pro Subscription refund?

    Hi everyone! Signed up for a Pro Subscription in 8 Ball Pool but want to cancel it and get a refund? Unfortunately, it's not possible to cancel or refund a Pro Subscription because the benefits are...

  • Alex created an article,

    Parental Control - Kindle Fire (Amazon)

    Hi! Having trouble sharing your Kindle device with your children? Kindly notice that our games are for +13-year-old players only.A safe way to let your child use your device while not having to wor...

  • Alex created an article,

    How do I stop receiving unwanted friend requests? (8 Ball Pool)

    Hey all! Having issues with unwanted friend requests? There's a simple solution for it! Just access the in-game Settings and tick the box that says "No One". This option will automatically reject a...

  • Alex created an article,

    Unauthorized charges

    Hi all!   Noticed some unauthorized purchases with your credit card in one of our games?   We recommend that first, you check with your family and friends if they made the purchase or if a child ma...

  • Alex created an article,

    I made a purchase and I was overcharged!

    Hi all! Made an in-game purchase and got charged more than expected? Unfortunately, some taxes can be applied when making micro-transactions in different countries and using certain payment methods...

  • Alex created an article,

    How to setup purchase restrictions

    Hi all! As you know, Miniclip games are free to play, but you can buy in-game currency to progress faster. In-game currency is purchased with real money using either Google or iTunes. To set restri...