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  • Minigames > Lucky Shot

    Hi all! A new feature is rolling into 8 Ball Pool - the Lucky Shot minigame. Lucky Shot is a new minigame that the player can try for free once a day, where they need to hit a Gold Ball onto a targ...

  • Payback rules changes.

    Hey everyone!  We have updated our payback rules to be more similar to the weekly leaderboard rules. We noticed that some players could unintentionally exploit this feature by always playing with t...

  • Upgradeable cues!

    Hi guys! We're currently introducing a new feature in 8 Ball Pool, the new Upgradeable Cues! You now have the possibility of buying an offer that is best suited for you to upgrade your cue of choic...

  • Unable to make purchases (iOS)

    Hi! Apple processes payments made toward the game, so it’s important to configure device settings prior to making your order. If you’ve made an order that has been processing for 24 hours or more, ...

  • Unable to make purchases (Google)

    Hi! Google processes all payments made through the Google Play store. To resolve any related purchasing issues, please consult Google’s Support site here. Emergency troubleshooting: Payment method ...

  • My Facebook account was deleted/disabled and I lost progress!

    Hi guys!   We are aware that sometimes, due to several different reasons, Facebook accounts might be deactivated or disabled, even deleted as per request. As Facebook is one of the login and progre...

  • I'm using Facebook login and I can't sign in!

    Hi guys! :) We are aware that sometimes players might experience login issues with their respective Facebook accounts in 8 Ball Pool. Please notice that these issues might be related to the Faceboo...

  • How to exchange silver with gold?

    Click in the shop icon: Then click in the exchange silver feature to exchange Gold for Silver. The exchange rate is 1:360.    

  • I connected to Facebook and now my full real name is showing!

    Hi guys! Here at Miniclip, we are always concerned about your privacy. That's why we want you to remember that some of the information that is visible in the game, for other players is based on you...

  • How to fix connection issues!

      Hi Pilots! We know that connection issues are some of the most frustrating things that can happen when playing an online game like War Wings.   Let's try the following troubleshooting steps to mi...