Avatar

Alex

  • Total activity 64
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 34 users
  • Votes 2
  • Subscriptions 31

Activity overview

Latest activity by Alex
  • Avatar

    Alex created an article,

    Unauthorized charges

    Hi all!   Noticed some unauthorized purchases with your credit card in one of our games?   We recommend that first, you check with your family and friends if they made the purchase or if a child ma...

  • Avatar

    Alex created an article,

    I made a purchase and I was overcharged!

    Hi all! Made an in-game purchase and got charged more than expected? Unfortunately, some taxes can be applied when making micro-transactions in different countries and using certain payment methods...

  • Avatar

    Alex created an article,

    Can I get free coins?

    Hi all!   While we can’t offer you free currency/consumables/etc you can follow our social pages and enable push notifications for weekly free currency giveaways as well as item contests! 😊   http:...

  • Avatar

    Alex created an article,

    Minigames > Lucky Shot

    Hi all! A new feature is rolling into 8 Ball Pool - the Lucky Shot minigame. Lucky Shot is a new minigame that the player can try for free once a day, where they need to hit a Gold Ball onto a targ...

  • Avatar

    Alex created an article,

    Payback rules changes.

    Hey everyone!  We have updated our payback rules to be more similar to the weekly leaderboard rules. We noticed that some players could unintentionally exploit this feature by always playing with t...

  • Avatar

    Alex created an article,

    Unable to make purchases (iOS)

    Hi! Apple processes payments made toward the game, so it’s important to configure device settings prior to making your order. If you’ve made an order that has been processing for 24 hours or more, ...

  • Avatar

    Alex created an article,

    Unable to make purchases (Google)

    Hi! Google processes all payments made through the Google Play store. To resolve any related purchasing issues, please consult Google’s Support site here. Emergency troubleshooting: Payment method ...

  • Avatar

    Alex created an article,

    VIP Level Multipliers in Promotions and Minigames

     When acquiring promotions, you will always see displayed your current VIP level in the top left corner of the promotion window:   You will always see the correct amount of resources or items you w...

  • Avatar

    Alex created an article,

    I'm using Facebook login and I can't sign in!

    Hi guys! :) We are aware that sometimes players might experience login issues with their respective Facebook accounts in 8 Ball Pool. Please notice that these issues might be related to the Faceboo...

  • Avatar

    Alex created an article,

    My Facebook account was deleted/disabled and I lost progress!

    Hi guys!   We are aware that sometimes, due to several different reasons, Facebook accounts might be deactivated or disabled, even deleted as per request. As Facebook is one of the login and progre...