Submit a request

Please let us know your player ID with your Miniclip game if you need assistance with your account. If your are not sure how to find your user ID, please click on the link and follow the instructions: https://mcgam.es/3tS1Vtc

Please select an issue you are having. Selecting correct topic allows us to help you faster.

Please choose the best option below.

If you want to link both, please choose Facebook.

NOTE: This selection is ONLY for GDPR, CCPA or similar related topics. Using those fields for non data-related questions will not help you to get an answer faster.

Please bear in mind that this option is only for purchases made with real money. If you made a purchase with in-game currency, please select "Game related issues and questions" so that we are able to assist you as fast as possible!

(Change payment settings, problems with payments)

Please choose the payment provider (iTunes, Google Play, Xsolla, Facebook)

Please let us know, what was the deal/promotion you purchased or tried to purchase.

Please choose the best option for you

Please choose the most appropriate

Please be aware that we do not manually add individual players to beta testing. If, at the moment, the beta is full, we ask for your patience.

This option is for players who need help with the social clubs available in our games. If your question is about golf clubs, please go back a step and select a different option.

Please choose the most accurate option, and before submitting a ticket, make sure you've updated to the latest version:

Did you play via Miniclip website, our mobile app or Facebook Messenger?

What was the operating system of your device, when the problem occurred?

What was the version of your operating system (i.e iOS 10.3.3) when the problem occurred?

Can you please specify, what's the version of the game you were playing when the issue occurred?

Please tell us what was the device and model of your device (for example iPhone 6) that you used when the problem occured

(i.e Windows 10, macOS High Sierra etc)

Please choose what kind of login are you using to access the game? Facebook, Google, Miniclip or is it a Guest account.

In which country and State/Province were you, when you were playing the game?

Please do not add here more than 100 characters. If you wish to share more information with us, please add it to the "Description" box below.

Please enter the details of your request and make sure you include the email address associated with your game account. A member of our support staff will respond as soon as possible.

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