Why Can't I Collect a Resource?

If you're unable to collect a crop, animal product, or other resource:

• Check that you have enough carrying capacity.
• Make sure the resource is ready to be collected.
• Move closer to the resource and try again.
• Restart the game if the resource appears stuck.
• Make sure you're using the latest game version.

If the issue persists, contact Player Support and provide a screenshot or video showing the problem.