Recently you've noticed that your weekly winnings are 0 even after winning games. For no apparent reason, nothing is adding up since the beginning of the week. What might have happened?
If this is your case, then we have tracked your account using exploits to gain an advantage in our leaderboards. As such, you have temporarily been suspended from that in-game feature.
A bug might also have occurred. If you think this might have happened, contact us through https://support.miniclip.com/hc/en-us/requests/new.
Players that have been suspended from the leaderboards are still able to access their accounts and are able to play games as normal. However, they will not see their weekly winnings increasing for a period of time.
Keep in mind that we are able to increase that suspension time whenever it is deemed necessary and we will not provide any information with regards to the duration of leaderboard suspension time.
If any inappropriate behavior continues to be tracked, we may proceed with suspending your balance and winnings or even activate a permanent ban on the account. Take this suspension as a warning and clear your device from any apps that might interfere with the game.