How to take a screenshot

If you are looking for information on how to take a screenshot on your device, you've come to the right place! Our Player Experience team might ask for a screenshot in order to investigate your case.

For Windows: https://support.microsoft.com/en-au/help/13776/windows-use-snipping-tool-to-capture-screenshots

For Mac: https://support.apple.com/en-us/HT201361

Android:

Press and hold the Volume Down + Power buttons at the same time, and you’ll see an onscreen animation. After that, a confirmation in the notification bar will appear.

For Samsung devices, you need to the Power + Home buttons. The same animation will appear, alongside with a notification. You will be able to see the image in your gallery.

iOS: https://support.apple.com/en-us/HT200289