If you are looking for information on how to take a screenshot on your device, you've come to the right place! Our Player Experience team might ask for a screenshot in order to investigate your case.
Press and hold the Volume Down + Power buttons at the same time, and you’ll see an onscreen animation. After that, a confirmation in the notification bar will appear.
For Samsung devices, you need to the Power + Home buttons. The same animation will appear, alongside with a notification. You will be able to see the image in your gallery.