Reporting inappropriate ads in the game

We understand that encountering ads you find inappropriate can disrupt your gaming experience, and we sincerely apologize for any discomfort caused. While we work hard to ensure the ads displayed in our games are suitable for our audience, there are occasional instances where this is not the case.

Why are these ads in the game?

Our games are free to play, and to support development and release new content, we work with third-party companies that provide ads. While we set guidelines to ensure ads align with the standards of our games, sometimes inappropriate ads slip through.

What to do if you see an inappropriate ad?

To address this issue, we need your assistance:

• Take a screenshot: If you see an inappropriate ad, take a screenshot. This is essential for identifying the ad provider and advertiser.
• Check the ad’s information: Click on the “i” icon (usually in the corner of the ad) to see the ad partner’s name and more details about the ad.
• Report it to us: Send the screenshot (and ad partner info if available) to our support team. Once we have this information, we can request the removal of the ad from our game.

Your report enables us to take action, such as requesting the removal of inappropriate ads, ensuring a better experience for all players.

What are we doing to improve?

We take all reports seriously and do not want our players to feel uncomfortable while enjoying our game. We work closely with our ad partners to maintain a safe and enjoyable gaming environment. When inappropriate ads are identified, we act quickly to have them removed.

Please note that the ads shown may also depend on factors such as your device’s browsing history, cookies, or app usage. Clearing this data might improve the types of ads displayed.

Our Commitment:

We value our players feedback and are committed to providing a fun and comfortable gaming experience. If you encounter ads that do not meet these standards, we’re here to help. Together, we can ensure a better gaming environment for everyone.

Thank you for your understanding and support!