Unauthorised charges

Hi all!

Noticed some unauthorised purchases with your credit card in one of our games?

We recommend that first, you check with your family and friends if they made the purchase or if a child may have completed an unauthorised purchase while playing. To prevent this from happening in the future you can set your device to require password or authentication for purchases.

If after checking with friends and family you can confirm you don't know where the charges came from, you may have been a victim of fraud.

In such situations it is very important that you contact the payment provider directly as soon as possible:

If you think that your credit card or bank account is compromised, we also advise you to contact your Bank immediately!