Purchases & Billing

Issues with Purchases

• I purchased something but did not receive it!
• Help with Purchases
• Did not receive my purchased items in Basketball Stars! What to do? 💳
• Did not receive my purchased items in Soccer Stars! What to do? 💳
• Did not receive my purchased items in Golf Battle! What to do? 💳
• Did not receive my purchased items in Football Strike! What to do? 💳

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Subscriptions

• How to cancel weekly/monthly Subscriptions - Android
• How to cancel weekly/monthly Subscriptions - iOS

Refund Request

• Refunds for iOS
• Why refunds might take a long time

Good to Know!

• How to find a receipt of your purchase? 💳
• Change or add payment method (8 Ball Pool)
• How to Block In-App Purchases on iOS
• Purchasing Your First Credits