Purchases & Billing

Issues with Purchases

• I made a purchase and I was overcharged!
• I didn't receive my purchased items!
• Help with Purchases
• Unauthorised charges
• Unable to make purchases (iOS)
• Unable to make purchases (Google)

Subscriptions

• How to cancel weekly/monthly Subscriptions - Android
• How to cancel weekly/monthly Subscriptions - iOS

Refund Request

• Refunds for iOS
• Why refunds might take a long time

Good to Know!

• Can I get free coins?
• How to find a receipt of your purchase? 💳
• Change or add payment method (8 Ball Pool)
• How to Block In-App Purchases on iOS