Technical Help & Troubleshooting
Technical Support
- ⚠️ Amazon outage: several games affected [15.12.2021 - RESOLVED]
- ⁉️ How to Search the Knowledge Base and Submit a Ticket
- Contact us from the Game
- Could not find what you were looking for?
- How to take a screenshot
- Improve your game experience (8 Ball Pool)
Issues & Troubleshooting
- If you're having connection or lag issues, you need to read this!
- 🎱 I was unable to collect my avatar!!
- Error/Connection Troubleshooting
- iOS Troubleshooting 📱
- Stuck on loading screen 🤔
- Video Ads related Issues (FAQs)